Privacy Policy
This Privacy Policy explains how XMedia Marketing & Solutions collects, uses, protects, and manages information related to our website, services, and connected Meta/Facebook applications.
XMedia Marketing & Solutions respects your privacy. This policy explains how we handle information when you visit our website, contact us, use our services, or interact with our connected tools and applications.
1. Information We May Collect
We may collect basic information required to communicate with you, provide our services, manage projects, and support connected applications.
- Name and contact details
- Email address and phone number
- Business name and website URL
- Messages submitted through our contact forms
- Project details, service requirements, and support requests
2. Information from Meta/Facebook Services
If you connect with our Meta/Facebook-related application, we may access limited information required to manage or publish content to the Facebook Page that you authorize.
This may include Page information, post content, images, captions, article links, and related publishing data. We do not collect unnecessary personal information from your Facebook profile, and we do not sell your data.
3. How We Use Information
We use information only for legitimate business, service, support, and operational purposes.
- To respond to inquiries and support requests
- To provide digital marketing and website services
- To publish authorized content to connected Facebook Pages
- To improve website performance and user experience
- To maintain security and prevent misuse
4. Data Sharing
We do not sell, rent, or trade personal data. Information may only be shared when required to provide our services, comply with legal requirements, protect our business, or work with trusted service providers.
5. Cookies and Analytics
Our website may use cookies, analytics tools, or tracking technologies to understand website performance, improve user experience, and measure marketing activity.
6. Data Security
We take reasonable steps to protect information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
7. Data Retention
We keep information only as long as necessary for business, service, legal, security, or operational purposes.
8. Your Rights
You may request access, correction, or deletion of your information by contacting us. For app-related data deletion requests, please refer to our Data Deletion Instructions page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us using the information below.
Email:
support@xmedia.com.my
Website:
https://xmedia.com.my/