Data Deletion Instructions

1. Data We May Store

Depending on the services or integrations you use, XMedia Marketing & Solutions may store limited information needed to operate our website tools, publishing features, or Meta/Facebook integrations.

• Facebook Page name or Page ID
• Authorized publishing connection details
• Post title, caption, image reference, or article URL
• Publishing logs related to website news updates
• Basic contact details used for support or verification

2. How to Request Data Deletion

To request deletion of your data, please send us an email with the subject line below:

Send your request to:

support@xmedia.com.my

3. Information to Include

Please include enough information for us to identify the data connected with your request.

• Your name
• Your email address
• Facebook Page name
• Facebook Page URL, if available
• A short description of the data you want deleted

4. Processing Time

We will review and process valid deletion requests as soon as possible after verification. In most cases, requests are handled within a reasonable business period.

5. Removing App Access from Facebook

You may also remove app access directly from your Facebook account or Meta Business settings by reviewing your connected apps, business integrations, and Page permissions.

Removing access from Facebook may stop future data access from the related XMedia application.

6. Contact

For any questions about data deletion, please contact us using the information below.